FIBRA

Support

We’re here to help you get the most out of your training.

Contact us

The fastest way to reach us is by email. We aim to reply within 1–2 business days.

How do I change between pounds and kilograms?
Go to Profile › Units and tap to switch. Everything in the app updates instantly.
Why are my Steps and Calories blank?
Those come from Apple Health. On first launch, allow FIBRA to read Steps and Active Energy when prompted. You can manage this in iOS Settings › Privacy & Security › Health.
How do reminders work?
Enable Notifications in your Profile to get a daily weigh-in and workout nudge. Hydration reminders have their own toggle on the Water screen. Reminders are scheduled on your device.
How do I delete my account?
Go to Profile › Account › Delete account. This permanently removes your account and all your data and cannot be undone.
I forgot my password.
On the sign-in screen, tap Forgot password? and follow the emailed link.